We support young people (aged 18-25) who are facing homelessness or rough sleeping, wherever they might find themselves in London. We offer help with finding or keeping a safe space to call home, support around physical and mental wellbeing, and opportunities to access employment or training. There is a choice of working with us in-person, online or via the phone for most our services.

To access London Youth Gateway, please click ‘‘Get Help’, which will take you to an online form. It will take a few minutes to fill out the form, but if you prefer to use the phone, please call 0800 160 1106. This number if free, but please note that you will be charged by your network provider if you are using Shelter’s number (below). Lines are operational from 10am-4pm. If you call outside of these hours and leave a voicemail, please ensure to leave a number we can call you back on. We will make several attempts to contact you - if you do not hear back from us within 5 working days, please call us.